Topic: Icon in System Tray ~ Puzzled :-/

I'm using Vista 32.
When I unplug my Alphatrack the icon in the system tray stays active suggesting the driver is still loaded.

All my other outboard icons disappear when I disconnect them from the PC.

Is this a driver issue that I can manage or is there a more generic update required for Alphatrack Windows?



Re: Icon in System Tray ~ Puzzled :-/

Hi Wallace,

We're not aware of any reason why the icon shouldn't disappear. I haven't heard of it from other users. You might try disconnecting the AT and using the Task Manager to shut off the AlphaTrack Applet, then reinstall the drivers before reconnecting it. Maybe something just didn't get registered correctly the first time.


Re: Icon in System Tray ~ Puzzled :-/

Thanks for the response.
I've worked out that it only happens subsequent to the PC going into sleep mode!

So by changing the power plan from "Balanced" to "High Performance" the issue has been resolved.