1

(5 replies, posted in AlphaTrack:User Forum)

wow this has been a while...
OK so I still haven't used a dummy midi track. Is this normal for other control surfaces? I highly doutb most people would sacrifice the ability to switch between their surface and their keyboard controler.  I keep hearing this is a issue with all the DAWS. I find this funny because in most cases this is supposed to work. Why are their so many problems? Why is it so fussy?

As for the midi issues. Yes I have set them up multiple times trying out different solutions. Non have worked. It must be a configuration issue in windows. But Midi issues in both Reaper and Pro Tools. and some what the same issues. So this tells me that your alphatrack takes over the midi instead of being something seperate. How do things like the digi command8 for pro tools uses up the midi I/O or that the Mackie control takes away all use of midi functions until you're done using it?

I've been fighting the idea of selling this thing on craigslist or ebay. It's a waste of cash in opinion. I've never had issues with anything before until this. I'm going to try installing this thing one more time and If it doesn't work I'm going to write to your company and tell them to get on board with all the other manufactures and sell this pc of crap. I'm going to buy a mac and switch to Euphonix soon any how.

I dont believe you when you say that it's DAW. Because i've followed your instructions to  T and nothing helps.

2

(5 replies, posted in AlphaTrack:User Forum)

Hey.
First off... I will try the dummy tracks. But I doubt it will work. I will let you know the exact error I get.

As for reaper. yeah i set it up properly just as you explained. It gave me the error that I listed above. I read online how you setup the Tranzport thingy.

I have reinstalled the latest drivers to see if that worked and nothing seemed to change. I swear this thing has become such a nightmare.

I'll load Pro tools and let you know the errors I get.

3

(5 replies, posted in AlphaTrack:User Forum)

I'm happy to see that the admin can'tt even answer this question. Maybe it's proof that they're stuff doesn't work that well. If you get the unit just return it. Look at all these issues they have with this thing.
Craigslist here I come! This thing is garbage!

4

(5 replies, posted in AlphaTrack:User Forum)

I get an issue when I try to use the Alphatrack with Reaper. I've already have had issues with AT with Pro Tools.
Any ways the issue says
"The Following Midi Inputs could not be opened: Alphatrack"
"The following Midi Outputs could not be opened: Alphatrack"

It's weird because when it gives me this notice it still functions. I can select tracks and they move up and down on the screen. and vice versa when I move them on the screen the fader moves up and down. But every time I do something like open a menu that message pops up again.

I also have Midi issues when I try to use it in pro tools 7.4 since I can't use the AT in Pro Tools 8.0 for some reason.
Got any ideas?
I thought there's pleanty of midi channels? I tried it as HUI and The fader instantly went down to the bottom.

How much would it have to do with the fact that I am using the Digi002R as the interface? I read all over that you can use Digi gear with Reaper and that your AT works fine with Pro Tools.
My computer is a HP Pavillion a6234x with Intel VIIV processor and it was down-graded from Vista to XP. Could I be missing a driver when I down-graded? I am also up-to-date with service pack 3.
anything else I should look for?

5

(9 replies, posted in AlphaTrack:User Forum)

AS I suspected. Nothing happend... This is unreal. I don't have time to be wasting with compatability issues. I think your company should let people know that it is only usable with Pro Tools 7.4.
And that it depends on your system if you can use it with Pro Tools 8. I can't beleive that I upgraded to Pro Tools 8 just to not have my control surfaces work with it.

Haven't you guys contacted Digi to figure out what the issue is. I am so upset. I have to return this. I can't be wasting my time with this.

6

(9 replies, posted in AlphaTrack:User Forum)

I will try reinstalling Pro Tools 8 and see what happens. I got a support message from a "MIke" and he said to try updating my service pack on Pro Tools. I did so and nothing.

I will reinstall and check back. thank you for your time!

-Damion Hill-

7

(9 replies, posted in AlphaTrack:User Forum)

Yeah I'm having the same issue with the Alphatrack. I think it would be a waste of money if I have to drop my PT version back down to 7.4 just to use this thing.
There's no answers on the DUC. I've tried a ton of restarts and disconnects and reconnects and nothing. I thought this thing was better than the Presonus version?

I may have to return this thing if your drivers won't work on the most widely used DAW on the planet.