Sorry for the delay....

I've solved all problems!!!!!

It was an Usb port issue....(power supply, conflict....don't know...), I installed a PCI/USB board in my desktop, connect ATrack and RME Babyface to it and.......THAT'S IT, everything's OK!!!!!

THANK YOU again for your fast and professional support.....

P.S.: BTW it's strange that with Cubase 5.1 everything was fine also without the PCI/USB expansion board.......

...news?


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Central Scrutinizer wrote:

Hi cuboquattro,

Forgive me while I ask a few more questions:

1.Do you use both 32 and 64-bit versions of Cubase?

2.When the AlphaTrack stopped working is it still configured in Cubase's device list? (with the input and output set to AlphaTrack?).

3.Do you ever have more than one recording application open at a time?

4.Have you got the AlphaTrack to work at all since you said it stopped working? 

5.Is there any characters on the LCD screen when in Cubase?

6.When you plug in the AlphaTrack does the AlphaTrack icon appear on your screen (and is it set to 'native' mode?).

7. Can you go a little more into detail as to what you noticed about the AlphaTrack when it stopped working? (Did the lcd go blank...etc.)

Also, let me know if you have any other controllers in your setup.

CS

1) I first installed 64-bi version then the 32-bit one, just to try if Alphatrack was ok.....but it stops working after a bit in each version....btw I use one version OR another, not at the same time...

2) Yes....and Cubase becomes useless....a kind of crash!!!

3) No.

4) Yes, it has no problem at all in Cubase 5.1 (same Pc, same O.S. windows 7 64-bit..)

5) It's all ok until it works........then...blank (or blue...) screen.

6) Yes....

7) As above, until it works everything's ok on lcd, then...blank panel.....

No other controller connected....

Hope you can help me......thank you so much....


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....hi, I think everything's okay here...look at my screenshots...
http://img820.imageshack.us/i/c632bit.jpg/
http://img233.imageshack.us/i/c664bit.jpg/
...and sorry for my English...

Hi, just updated to Cubase 6 64/32 bit on Win7 x64......and Alphatrack stop working after few seconds......

No problem at all with Cubase 5 32 bit and same O.S.

HURRY UP.....plz.... :-D

Hi, just updated to Cubase 6 64/32 bit on Win7 x64......and Alphatrack stop working after few seconds......

No problem at all with Cubase 5 32 bit and same O.S.

HURRY UP.....plz.... :-D