Topic: Left a VM at FD for a RMA for Tango, can I PAY to talk to someone now?

I'm having the same issue as dadhill, all VU LEDs stuck on and no sound.
Per the previous suggestion i called for a RMA last week.

Are there other options such as hardware reboot?

Was dadhill's issue  resolved by sending it in for factory support?

I would pay to talk to someone at FD support live to get a quick resolution to my question?

Thanks,
Brian

Re: Left a VM at FD for a RMA for Tango, can I PAY to talk to someone now?

Hi Bstoney,

Sorry for the delay.  You can get an RMA number to send in your Tango for repair by emailing support@frontierdesign.com

CS