Topic: "AlphaTrack Not Available"HELP!

Hardware : iMac 27' i5

Mac OS X Version 10.6.7 (both 32/64bit)

I Instatlled The Newest Driver (v1.4.1), And Follow Ever Steps On "User's Guide" When I Got My New AlphaTrack

But When I Restrat MAC and Open AlphaTrack Manager, It Shows "AlphaTrack Not Available" in "Status" (And Also "Control Mode" shows gray which means i can't switch any option in it)

Please Any One Can Help Me With This

Thanks A Lot !


Last edited by PincoL (2011-03-29 23:24:30)

Re: "AlphaTrack Not Available"HELP!

Hi PincoL

Did you make sure that the AlphaTrack was unplugged prior to installing the drivers?

Did you try reinstalling the drivers?

You may also want to try installing it on another machine to see if you get the same results. 

If you're plugged into a USB hub, try bypassing it and plug directly into one of your computer's USB ports.