Topic: Fader not moving...

Hi,

I have been using the Alphatrack for 2 years now and all worked ok.
Recently, I moved to a new MAC and from Logic to Digital Performer, now the fader does not move at all, not even while calibrating.

I am assuming the fader died on me (or not?). Where can I grab a new fader?

Re: Fader not moving...

Hi whomper,

If the fader doesn't move during recalibration then there's definitely something wrong with the hardware.  Where are you located?

I recommend contacting support@frontierdesign.com

You may need to send it in for the repair.

CS